![]() Returned product must be protected thoroughly, multiple product units or items must be separated with cardboard, and product units must be upright and secured on pallet. Discrepancies in product quantities must be reported to Strong Box office within 72 hours from receipt. Damage caused by or during transport or delivery must be reported to freight carrier listed on the bill of lading. Customer assumes freight and risk of loss when the product is delivered or provided to the carrier.Ĭustomer must inspect all shipments within forty-eight (48) hours of receipt. Any Strong Box products may be purchased to offset a credit on account.įreight Terms are FOB Strong Box facility. Credit that is issued on account will be applied to future purchases. Any discounts taken by Customer in payment for a returned product will be deducted from the credit applied to customer’s account. ![]() Credit is subject to a 25% restock fee and a repair charge, as needed. Credit will be issued on customer’s account upon receipt, inspection and approval by Strong Box of the returned product(s). Returns must be shipped to VIT Products, Inc. Customer must contact the Strong Box order desk to obtain a RGA number and return instructions prior to returning any product. Returns must be approved in advance and must be covered by a Return of Goods Authorization (“RGA”). The warranty provided herein is limited in time and remedy to the actual warranty (if any) provided by the manufacturer of such parts or components, and Strong Box does not separately warrant the same. Any parts or components manufactured by third parties that are incorporated, used or contained in Strong Box products are or may be separately warranted by the manufacturer of said parts or components. ![]() Strong Box cannot and does not assume liability for defective product parts or components, or damage caused by defective product parts or components, that are not manufactured by Strong Box, even if such product parts and components are incorporated, contained or used in conjunction with any Strong Box product. Strong Box’s liability under this warranty is limited solely to replacement or repair a Strong Box product confirmed to be defective. Strong Box will not be responsible for any incidental or consequential damages or for any damage caused by products which have been altered or modified. Strong Box will, at its sole discretion, repair or replace any of its product found to be defective under normal use and service within the stated warranty period, upon return of such parts at the customer’s expense (as more fully described below). Strong Box warrants that its Aluminum products purchased by its customer will be free from original defects in materials and workmanship for a period of five (5) years from the original date of purchase. Strong Box warrants that its Rolled Steel products purchased by its customer will be free from original defects in materials and workmanship for a period of one (1) year from the original date of purchase. Strong Box warrants that its Stainless Steel products purchased by its customer will be free from original defects in materials and workmanship for a period of ten (10) years from the original date of purchase. ![]()
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